Communications
Business phone systems, unified communications, SIP services, paging, messaging, mobility and collaboration solutions designed around the way your organization works.
Explore CommunicationsEngineering. Integration. Relationships.
Technology Built on Relationships.
We don't just install technology. We solve communication problems.
Bill McClelland and Chris Heidelbauer help organizations solve communication challenges through thoughtful engineering, integrated technology and dependable long-term support.
Every project begins with a conversation, grows through engineering, and is sustained by relationships.
A Partnership Built on Engineering
Solving communication challenges together since 1995.
Bill McClelland and Chris Heidelbauer met while working at MCI in 1995. Their paths to MCI were different, but they quickly discovered a shared approach to engineering: understand the problem, design the right solution, build it correctly and stand behind the work.
Bill brought 21 years of experience supporting communications systems around the world during his service in the United States Army. Chris brought an Electrical Engineering degree from Iowa State University with a focus on communications.
Together they engineered carrier-grade telecommunications networks and call centers, helped pioneer mobile and two-way communication solutions for Deaf and Hard of Hearing users, and continued their partnership through MCI WorldCom, URRelay, GetConnectivity and ultimately Heartland Relay.
Why Heartland Relay
Engineering before sales.
Technology should solve problems—not create them. We begin every project by listening, learning how your organization operates and understanding what you are trying to accomplish.
Whether we are improving a communications system that no longer works the way you need, designing a secure network, integrating access control or creating a solution that has never existed before, our approach remains the same.
Understand the challenge. Engineer the solution. Stand behind the result.
Our recommendations are driven by experience, not sales quotas. Because we are vendor-neutral, we select the technologies that best fit your organization, your budget and your long-term goals.
How We Help
Integrated solutions for communication problems.
We look beyond individual products to design systems that work together—connecting people, facilities, information and technology.
Networks
Structured cabling, fiber, switching, routing, Wi-Fi, firewalls, VPN connectivity and secure infrastructure built for reliability and future growth.
Explore NetworkingSecurity
Video surveillance, access control, intrusion detection, environmental monitoring and integrated systems that protect people, property and information.
Explore SecurityManaged Technology
Proactive monitoring, remote support, preventive maintenance and long-term technology guidance backed by our own Network Operations Center.
Explore SupportLong-Term Support
We stay involved after installation.
Our relationship does not end when a project is complete. Through our own Network Operations Center, we remotely monitor and support the systems we deploy 24 hours a day, 7 days a week, 365 days a year.
Continuous visibility helps us identify developing problems, respond more quickly and keep critical communications, networking and security systems operating reliably.
24
Hours a Day
7
Days a Week
365
Days a Year
Organizations Like Yours
Built for organizations that depend on reliable communications.
Every organization has unique communication, networking and security requirements. We have worked with financial institutions, healthcare providers, municipalities, churches, manufacturers, retailers, construction companies, professional offices and many other organizations that depend on reliable technology every day.
Heartland Relay has grown almost entirely through personal relationships and referrals. Many customers first heard about us because someone they trusted simply said:
“You should talk to Bill and Chris.”
We consider that recommendation one of the greatest compliments a customer can give us.
Start a Conversation
Financial Institutions
Healthcare
Municipalities
Public Safety
Churches
Construction
Manufacturing
Restaurants
Retail
Professional Offices
Specialty Businesses
Community Organizations
Start a Conversation
What communication problem can we help you solve?
Whether you are planning a new facility, replacing technology that is not meeting your needs, improving security or exploring an idea that does not fit neatly into a product category, we would enjoy learning about your organization and discussing how we can help.
Technology changes. Relationships endure. Let's build both.
Contact Heartland Relay