Terms and Conditions

Effective Date: March 31, 2025
Last Updated: March 31, 2025

These Terms and Conditions (“Terms”) govern your use of the services offered by HeartlandRelay Inc., including but not limited to SMS/text message communications. By interacting with our website heartlandrelay.com, subscribing to our messaging services, or otherwise engaging with us, you agree to these Terms.

If you do not agree to these Terms, please do not use our services.

1. SMS Messaging Terms

When you opt in to receive SMS communications from HeartlandRelay Inc., you agree to the following:

Message Content: You may receive texts related to services, reminders, promotions, alerts, or important updates from us.
Message Frequency: Messages may be recurring and frequency may vary based on your interaction with us.
Charges: Standard message and data rates may apply according to your mobile carrier’s plan. We are not responsible for any charges billed by your provider.
Opt-Out Instructions: You can opt out at any time by replying “STOP” to any message. This will unsubscribe you from future SMS communications.
Help & Support: For assistance, reply “HELP” or contact us directly at info@heartlandrelay.com or (319) 320-1177.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or guardian to use our services. By opting into our messages, you confirm that you meet this requirement.

3. User Responsibilities

You agree to:

Provide accurate and current contact information
Use our services in compliance with all applicable laws and regulations
Not misuse or abuse the SMS system or engage in any unlawful, fraudulent, or malicious activity

4. Disclaimer of Warranties

Our messaging services are provided “as is” and “as available.” We do not guarantee:

The timeliness or reliability of SMS delivery
That messages will be error-free or uninterrupted
That carriers will always deliver our messages successfully

Carriers are not liable for delayed or undelivered messages.

5. Limitation of Liability

To the maximum extent permitted by law, HeartlandRelay Inc. is not liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our services, including but not limited to lost profits, loss of data, or service interruptions.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal data, including information shared via SMS communications.

7. Modifications to Terms

We may update these Terms at any time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our services after changes are made constitutes your acceptance of the revised Terms.

8. Contact Information

If you have questions about these Terms or need support, please contact us:

HeartlandRelay Inc.
Email: info@heartlandrelay.com
Phone: (319) 320-1177
Website: https://heartlandrelay.com